Back to Home

MamaPlus Privacy Policy

Effective Date: 2026

App Name: MamaPlus

MamaPlus ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when using the MamaPlus mobile application. By using the app, you agree to the practices described in this policy.

1. Information We Collect

Contact Information

  • Name – Provided for account creation and identifying the correct user
  • Email Address – Used for login and sending appointment reminders
  • Google/Facebook login credentials – Used only for authentication; we do not share this data for advertising

Health & Fitness Information

  • Pregnancy-related information (e.g., pregnancy week, pregnancy type)
  • Child-related information for multiple children (e.g., pediatric appointments)
  • Notes entered by users

This data is collected solely to provide app functionality and personalized guidance.

User Content

  • Text entered into the Dr. Maya AI feature
  • Notes associated with appointments
  • Feedback submitted via customer support forms

Identifiers

  • User ID – Used internally to associate data with each account

Usage Data & Diagnostics

  • Product interaction data (e.g., scheduling appointments, AI queries)
  • Crash logs and performance data to improve app stability

2. How We Use Your Information

We use the information collected to:

  • Authenticate accounts and support multi-user/multi-pregnancy tracking
  • Deliver appointment reminders via email
  • Provide pregnancy, child, and AI informational guidance
  • Enable customer support
  • Improve app functionality, performance, and stability

We do NOT use your information for advertising or marketing purposes.

3. AI and External Content (Dr. Maya)

  • Dr. Maya provides informational content by retrieving publicly available resources from trusted sources.
  • AI responses are informational only and do not replace professional medical advice.
  • Data entered in AI queries is linked to your account for generating personalized responses but is not used for advertising.

4. Third-Party Services

We use trusted third-party services to operate the app:

  • MongoDB – Secure database storage
  • Resend or similar – Email reminders
  • Google/Facebook SDK – Authentication only (no data shared for advertising)
  • Gemini AI / SERP APIs – To provide AI responses and informational content

These services are contractually required to protect your information and use it only for app functionality.

5. Sensitive Information

MamaPlus may collect sensitive information including pregnancy and childbirth data. This data:

  • Is collected voluntarily by the user
  • Is stored securely in the app and database
  • Is not used for medical diagnosis or shared with third parties for advertising

6. Data Security

We implement reasonable administrative and technical safeguards to protect your information, including:

  • Secure database storage
  • Encrypted connections (HTTPS)
  • Authentication protections

While we strive to protect your data, no system is 100% secure.

7. Data Retention

We retain your information only as long as necessary to provide app functionality.

You may request deletion of your data at any time by contacting support:

Email: support@mamaplus.ca

8. Children's Privacy

  • The app is designed for parents and guardians.
  • We do not knowingly collect data directly from children.
  • All child-related data is entered by the parent or guardian.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct your data
  • Request deletion of your data

Requests can be made by contacting us via support@mamaplus.ca.

10. International Users

Your data may be processed in countries where our cloud and AI providers operate. By using the app, you consent to this processing.

11. Changes to this Policy

We may update this Privacy Policy from time to time.

Changes will be indicated by updating the Effective Date. Continued use of the app constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests: